{"id":67140,"date":"2024-10-08T14:07:23","date_gmt":"2024-10-08T05:07:23","guid":{"rendered":"https:\/\/www.theguardian.com\/world\/2024\/oct\/08\/japan-tokyo-kasuhara-customer-harassment-crackdown"},"modified":"2024-10-08T14:07:23","modified_gmt":"2024-10-08T05:07:23","slug":"tokyo-cracks-down-on-kasuhara-amid-rise-in-customers-abusing-staff","status":"publish","type":"post","link":"https:\/\/eastasianews.net\/wp\/?p=67140","title":{"rendered":"Tokyo cracks down on \u2018kasuhara\u2019 amid rise in customers abusing staff"},"content":{"rendered":"<p>A wave of abusive consumers has prompted authorities to introduce the country\u2019s first ordinance to protect service industry employees<\/p>\n<p><a href=\"https:\/\/www.theguardian.com\/world\/japan\">Japan<\/a> is celebrated for its exceptional levels of customer service. But the behaviour of a growing number of customers and clients leaves a lot to be desired.<\/p>\n<p>The rise of the abusive consumer has prompted authorities in Tokyo to introduce the country\u2019s first ordinance \u2013 a locally approved regulation \u2013 to protect service industry staff from <em>kasuhara<\/em> \u2013 the Japanese abbreviated form of \u201ccustomer harassment\u201d.<\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/world\/2024\/oct\/08\/japan-tokyo-kasuhara-customer-harassment-crackdown\">Continue reading&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A wave of abusive consumers has prompted authorities to introduce the country\u2019s first ordinance to protect service industry employeesJapan is celebrated for its exceptional levels of customer service. But the behaviour of a growing number of customers &#8230;<\/p>\n","protected":false},"author":151,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sns_share_botton_hide":"","vkExUnit_sns_title":"","_vk_print_noindex":"","sitemap_hide":"","_veu_custom_css":"","veu_display_promotion_alert":"","vkexunit_cta_each_option":"","footnotes":""},"categories":[41,88,42],"tags":[],"class_list":["post-67140","post","type-post","status-publish","format-standard","hentry","category-asia-pacific","category-japan","category-world-news"],"veu_head_title_object":{"title":"","add_site_title":""},"_links":{"self":[{"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=\/wp\/v2\/posts\/67140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=\/wp\/v2\/users\/151"}],"replies":[{"embeddable":true,"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=67140"}],"version-history":[{"count":1,"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=\/wp\/v2\/posts\/67140\/revisions"}],"predecessor-version":[{"id":67141,"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=\/wp\/v2\/posts\/67140\/revisions\/67141"}],"wp:attachment":[{"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=67140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=67140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eastasianews.net\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=67140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}